Take a good read of this post and you will find how to check if the pump is 180 degrees out of wack http://www.vwdiesel.net/forum/index.php?topic=31131.0
I would give him some time to respond back. Life outside of the forums tends to get in the way sometimes
Usually the engine will fire (and run really rough) with the pump 1 tooth off...Sent from my cheapchinaphone using Tapatalk
...BTW your Bieber avatar is awesome.-Malone
the electric pump should be able to push fuel all the way through the return line. Sounds like there could be a possible blockage