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Dealer Problem
by
Krazy
on 04 Aug, 2008 08:32
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I just visited a dealer to get a couple items for my rabbit and was told that to order anything or to even purchase a part I had to give them the VIN of the car that it was for. Since the rabbit has been out of production for over twenty years he would not cross reference the part numbers. So bottom line is the dealer will not sell me any parts. Would anyone be willing to help me get a coupe of crank bolt and a couple throttle cable clamp?
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#1
by
burn_your_money
on 04 Aug, 2008 09:08
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Why can't you give him the VIN?
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#2
by
Krazy
on 04 Aug, 2008 09:34
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I did, Since the rabbit has been out of production for over twenty years he would not cross reference the part numbers. So bottom line is the dealer will not sell me any parts.
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#3
by
BellCityDubber
on 04 Aug, 2008 09:43
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my gti has been out of production for over 20 years... our dealership has NEVER asked me for my VIN.....
go to another dealer....
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#4
by
burn_your_money
on 04 Aug, 2008 09:49
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go to another dealer....
Agreed. Sounds like you have some knob who doesn't want to do any work. Ask to speak to his manager if there are no other options (hopefully he isn't the manager)
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#5
by
Krazy
on 04 Aug, 2008 10:00
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I have had problems before with the 2 dealers in my area. I have been nice about the problems, but I will never take a car to either store again. Now I will try and source my parts from other places. Would anyone care to suggest a helpful dealer?
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#6
by
zukgod1
on 04 Aug, 2008 10:53
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What are you looking for?
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#7
by
Krazy
on 04 Aug, 2008 11:06
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A coupe of crank bolt and a couple throttle cable clamp.
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#8
by
zukgod1
on 04 Aug, 2008 11:07
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Contact myke_w on this board.
I'll be he can take care of you.
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#9
by
Dakotakid
on 04 Aug, 2008 11:13
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THAT is exactly what my dealer is like, only condescending as well.