Author Topic: importcarpartscanada vs autopartsonlinecanada (Read 9906 times)

rob76 · « **on:** September 26, 2007, 04:00:42 pm »

Anybody know the difference between these two companies?
I priced out a complete brake job and importcarpartscanada was cheaper by 10%. Weird thing is both sites say "Auto parts online canada" at the very top of my web browser. They are registred to two different people.

importcarpartscanada.ca is owned by Mark Woehrle of Mark's Bug Barn.
Hamilton Ontario.

autopartsonlinecanada is registered to a Dick Pine, Hamilton NJ. 1-866-503-5181, [email protected] who also owns thepartsbin.com

when I emailed autopartsonlinecanada's customer service I got an email back, the header said it came from Victoria, BC but the originating IP traced down to the New York region.

Has anybody dealt with either company? How was the service, shipping, etc? Where did autopartsonlinecanada ship from?

rallydiesel · « **Reply #1 on:** September 26, 2007, 04:20:22 pm »

My favourite is bestpricecarparts. It is sponsored by Mark's Bug Barn. I have also used autopartsonlinecanada. I think most of these places get the parts from the same place. I prefer bestpricecarparts (the Canadian section) the best because the shipping only takes a couple business days and they send you your invoice via email whereas the other place never seems to send it. Also, you can log into bestpricecarparts and have an account there where you can view your order history, which is nice for security reasons.

rob76 · « **Reply #2 on:** September 26, 2007, 04:22:09 pm »

Ah yes bestpricecarparts.com is importcarpartscanada.ca
It makes the jump after you select the canadian section.

jtanguay · « **Reply #3 on:** September 26, 2007, 08:43:46 pm »

yea autopartsonlinecanada doesn't send an invoice... should have printed the one on the site...

i ordered a windage tray from them and got 2... so I wanted to check the bill... no bill so I checked my credit card and i only payed for one...

rob76 · « **Reply #4 on:** September 26, 2007, 10:25:48 pm »

That's weird, I've never bought something online without getting a receipt for it with the package! Do you recall where the item shipped from? I guess you would have had to have a good look at the postage stamp to find out.

burn_your_money · « **Reply #5 on:** September 27, 2007, 05:16:36 am »

I've only used autopartsonlinecanada, I usually get my item the next day with the free shipping. It ships from Toronto or Vancouver (or Victoria, I forget) whichever is closer.
I get an online invoice emailed to me I think
I'm always happy with their service

rob76 · « **Reply #6 on:** September 27, 2007, 12:02:56 pm »

Interesting

insdtanoodles · « **Reply #7 on:** September 27, 2007, 02:40:53 pm »

I use autopartsonlinecanada and shipping it always fast but never order something unless you know it will fit or need it! I ordered a starter for my car since well my starter wouldn't work. I found out why it wouldn't work and fixed it, then planned on returning the new one. Called them up for a return when the starter got here and everything went well, told me the rma will arrive by email in 7-10 business days. 3 weeks and 2 phone calls later I get my rma in the email FOR THE CORE! :twisted: so I call them again and the moron said "oh I thought you wanted to send back your core" even though we talked about a refund and the restocking fee so he put in a new rma for me, 3 weeks later I get another rma but this time the refund was only for the starter and not the 75 dollar core charge so I just said *#&$ it and im just going to keep the damn thing.

rob76 · « **Reply #8 on:** September 27, 2007, 06:59:06 pm »

That really sucks. Customer service is really important to me. Buying online is scary cause if they send you the wrong stuff then you have to argue with them forever to get things right.

rob76 · « **Reply #9 on:** September 28, 2007, 01:52:55 pm »

One thing I don't get is how they are selling for so cheap? For example some stuff i need.

brake cylinders, shoes, brake hoses, thermostat, temp sensor, PS belt,

It comes to about $120 at best price auto parts and claims to be PBR/TRW/german made etc.

Now the same stuff at Lordco (parts plus, NAPA, etc) is about $220 and is mostly Raybestos chinese made crap.

Are these parts genuine or are they just chinese made knockoffs?

Vincent Waldon · « **Reply #10 on:** September 29, 2007, 10:30:21 pm »

Quote from: "rob76"

Are these parts genuine or are they just chinese made knockoffs?

The listings almost always include the manufacturer... and for the most part it is usually OEM.... Febi, Mann, Bosch, etc etc etc.

rob76 · « **Reply #11 on:** September 29, 2007, 11:13:35 pm »

Oh I know it says it's name brand. I just wonder why it's so much cheaper than the local parts store. I'm suspicious.

rallydiesel · « **Reply #12 on:** September 30, 2007, 07:45:49 am »

Because parts stores/dealers want to gouge you and these guys saw a niche and capitalized on it.

rob76 · « **Reply #13 on:** September 30, 2007, 09:49:16 am »

Yeah their must be a huge markup on these things at the stores. Well, so long as nobody has determined they are fake parts then they probably are the real deal. ***, yesterday I had to get some brake cylinders and they gave me some crap raybestos one's at Lordco. They were smaller and the bore felt kinda sticky and one of the bleeder screws pulled the threads out as soon as I touched it. What a piece of crap. So I went back and then they tell me that they had this Beck/Arnley cylinders that are made in Germany. They were perfect! Really well made. They were even 3 dollars cheaper per cylinder.

Slave2School · « **Reply #14 on:** September 30, 2007, 04:52:31 pm »

Yeah there are good deal to e had online. Sometimes my local VW garage gets better prices online than form their own supplier with all the middle men...pretty sad!