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General Information => General => Topic started by: Smokey Eddy on April 16, 2009, 04:11:00 pm

Title: unhappy with "BestPriceCarParts.com"
Post by: Smokey Eddy on April 16, 2009, 04:11:00 pm
I ordered new drive shafts with CV's and i got them today but i was pretty dissapointed...
pictures to explain.
Here they are
(http://i49.photobucket.com/albums/f279/edmcclung/SSPX7913.jpg)
Opened the first one... looks nice.
(http://i49.photobucket.com/albums/f279/edmcclung/SSPX7915.jpg)
next one however was wrapped in plastic inside the box. the plastic was ripped and i found this inside the plastic bag...
(http://i49.photobucket.com/albums/f279/edmcclung/SSPX7914.jpg)

It has already been packed... for what ever reason... and it's missing 2 ball bearings...
(http://i49.photobucket.com/albums/f279/edmcclung/SSPX7916.jpg)

The zap straps that were supposed to have been holding it together had been cut. You can also see the big grease stains from the bag being opened and grease getting all over the inside of the box.

Why is this one packed already?
Why does the box say, "Only 100% new parts"...
Why is it missing parts?

Is it missing parts or am i missing something up in here *points to head*

It's supposed to have 6 ball bearings right? just like the first one ... and NOT already be greased up.
Title: unhappy with "BestPriceCarParts.com"
Post by: Jettagli16v on April 16, 2009, 04:21:37 pm
You totally got a customer's returned axle.
I have bought a lot of Empis for Mk2/3 applications,
and they were always like your first axle.

They gotta swap that for a new one.

-Brad
Title: unhappy with "BestPriceCarParts.com"
Post by: Smokey Eddy on April 16, 2009, 04:22:40 pm
I just wrote them a somewhat polite email.

So, they accidentally packaged and sent me a customer returned part?
Title: unhappy with "BestPriceCarParts.com"
Post by: Jettagli16v on April 16, 2009, 04:25:02 pm
if the plastic was ripped like that,
its gotta be a return,
Someone opened it and cut the cable tie and put it back in the box.

-Brad
Title: unhappy with "BestPriceCarParts.com"
Post by: Smokey Eddy on April 16, 2009, 04:27:56 pm
Grrr. hopefully i get the replacement soon.

My cv's make an incredible racket.
Title: unhappy with "BestPriceCarParts.com"
Post by: Jettagli16v on April 16, 2009, 05:00:48 pm
Id like to think they would send you a good one in advance,
and have you send the other back on their dime.

Make them overnight it!
(that would certainly take a phone call, Id imagine!)
Hooray for a depression! Customer service is improving slightly!
-Brad
Title: unhappy with "BestPriceCarParts.com"
Post by: 8v-of-fury on April 16, 2009, 07:38:46 pm
ED! you are not having good luck these days!

DAMN I was hoping on a cool burnout video too!
Title: unhappy with "BestPriceCarParts.com"
Post by: Smokey Eddy on April 16, 2009, 07:45:57 pm
the door handle i got in the same order came broken also.
50% of the items i bought were defective and the 1 other item was a gear for the end of the crank. :P
Title: unhappy with "BestPriceCarParts.com"
Post by: Golf/Jetta on April 17, 2009, 03:16:15 am
maybe thats why they discount items.. returnes, closeout, buyouts, overstocks.
Title: unhappy with "BestPriceCarParts.com"
Post by: the caveman on April 17, 2009, 05:07:59 am
For anybody who has no connection to the VW air cooled scene - EMPI IS GARBAGE! . A company bought the old HI-Po VW parts name and now is making parts in china[ okay everything is made there now, but there are differences in quality] and poor parts they are .
Title: unhappy with "BestPriceCarParts.com"
Post by: Smokey Eddy on April 17, 2009, 12:59:17 pm
Quote from: "the caveman"
For anybody who has no connection to the VW air cooled scene - EMPI IS GARBAGE! . A company bought the old HI-Po VW parts name and now is making parts in china[ okay everything is made there now, but there are differences in quality] and poor parts they are .



:( so... are you saying i just wasted $200?
I thought empi was alright. Better than no-name...
For a guy with no money are they ok? :roll:
Title: unhappy with "BestPriceCarParts.com"
Post by: rallydiesel on April 17, 2009, 01:12:42 pm
All my experiences with best price car parts have been good and I've ordered quite a bit of stuff from them. I also have a empi driveshafts on my car and they have been ok. However, I personally know of someone who had a vw fit empi CV joint shear off at the shaft/bearing union one day after mounting it.  :cry:
Title: unhappy with "BestPriceCarParts.com"
Post by: Vincent Waldon on April 17, 2009, 01:45:57 pm
Been running EMPIs from Best on my hot AAZ for over a year now... 25+ psi on the on-ramp... no issues.
Title: unhappy with "BestPriceCarParts.com"
Post by: truckinwagen on April 17, 2009, 02:46:26 pm
I have run lots of EMPI products on my aircooled car including CV's(which are exactly the same as the 90mm CV's on watercooled vw's) without any issues.

the only failure I had was due to running them at a really high angle with a boot I tore on a rock out on the beach.

when I got home the joint was full of sand, an it still ran (albeit a little loud) for the three weeks it took to get another one up here in AK.

just keep the boots on them and plenty of grease in them and you will be fine.
Title: unhappy with "BestPriceCarParts.com"
Post by: the caveman on April 17, 2009, 03:43:21 pm
Quote from: "Smokey Eddy"
Quote from: "the caveman"
For anybody who has no connection to the VW air cooled scene - EMPI IS GARBAGE! . A company bought the old HI-Po VW parts name and now is making parts in china[ okay everything is made there now, but there are differences in quality] and poor parts they are .


:( so... are you saying i just wasted $200?
I thought empi was alright. Better than no-name...
For a guy with no money are they ok? :roll:


I don't know if you wasted all your money, if the one that's complete works and lasts for a few years, then of course not. However i would run away from that brand in the future. Check out anywhere in the high performance section of The Samba to see how much flak they get.
Title: unhappy with "BestPriceCarParts.com"
Post by: Jettagli16v on April 17, 2009, 04:06:19 pm
For parts store parts (and parts store prices ~ $130 / side)
I feel like Empi axles are as good as any reman.
(though my experience is almost 90% watercooled)
I remember when the local German parts haus used to sell me Lobro remanufactured axles for like $75-80 per side (when I first got a mk2 in 96 or so,)
And for the last few years, they usually stock Empi.
Last time I got an axle, i got a FEQ
("First Equipment Quality" was the name brand!)
total cheap chinese crap,
but I threw it on this car, and no issues yet (~1000 miles)

Just my .02
-Brad