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General Information => General => Topic started by: Krazy on August 04, 2008, 08:32:15 am

Title: Dealer Problem
Post by: Krazy on August 04, 2008, 08:32:15 am

I just visited a dealer to get a couple items for my rabbit and was told that to order anything or to even purchase a part I had to give them the VIN of the car that it was for.  Since the rabbit has been out of production for over twenty years he would not cross reference the part numbers.  So bottom line is the dealer will not sell me any parts.  Would anyone be willing to help me get a coupe of crank bolt and a couple throttle cable clamp?

Title: Dealer Problem
Post by: burn_your_money on August 04, 2008, 09:08:11 am

Why can't you give him the VIN?

Title: Dealer Problem
Post by: Krazy on August 04, 2008, 09:34:33 am

I did,  Since the rabbit has been out of production for over twenty years he would not cross reference the part numbers. So bottom line is the dealer will not sell me any parts.

Title: Dealer Problem
Post by: BellCityDubber on August 04, 2008, 09:43:06 am

my gti has been out of production for over 20 years... our dealership has NEVER asked me for my VIN.....

go to another dealer....

Title: Dealer Problem
Post by: burn_your_money on August 04, 2008, 09:49:36 am

Quote from: "BellCityDubber"

go to another dealer....

Agreed. Sounds like you have some knob who doesn't want to do any work. Ask to speak to his manager if there are no other options (hopefully he isn't the manager)

Title: Dealer Problem
Post by: Krazy on August 04, 2008, 10:00:23 am

I have had problems before with the 2 dealers in my area.  I have been nice about the problems, but I will never take a car to either store again.  Now I will try and source my parts from other places.  Would anyone care to suggest a helpful dealer?

Title: Dealer Problem
Post by: zukgod1 on August 04, 2008, 10:53:42 am

What are you looking for?

Title: Dealer Problem
Post by: Krazy on August 04, 2008, 11:06:58 am

A coupe of crank bolt and a couple throttle cable clamp.

Title: Dealer Problem
Post by: zukgod1 on August 04, 2008, 11:07:58 am

Contact myke_w on this board.

I'll be he can take care of you.

Title: Dealer Problem
Post by: Dakotakid on August 04, 2008, 11:13:52 am

THAT is exactly what my dealer is like, only condescending as well.